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Shipping

*** Due to Covid-19, shipping delays are to be expected. USPS has estimated an additional 2-3 days. Eyes of Wise will be utilizing certain days for bulk shipments in order to limit public exposure for safety purposes. Please be patient during this time. We will be in communication with each customer regarding when shipments will take place, and any additional information we feel is necessary to your order. Thank you again for supporting Eyes of Wise during this time. ***  

 

If you have special shipping requests or need your order ASAP, please contact us prior to purchase and we will do our best to accommodate your request, when able.

We are not responsible for packages once they have been given to USPS for shipment. If you are experiencing an issue with your shipment, please contact us and we will do our best to assist you.

DOMESTIC ORDERS
• All orders include a tracking number
• First-Class Mail - delivery approximately 2-5 business days
• Priority Mail - delivery approximately 2-3 business days

INTERNATIONAL ORDERS
• All orders include a customs number
• Most orders ship via First-Class Mail International - delivery approximately 2 weeks (may be faster or slower, depending on location and/or if held up at customs)
• Orders over 4 lbs. and/or $400 ship via Priority Mail International - delivery approximately 6-10 business days

INTERNATIONAL BUYERS
• Buyers are responsible for paying all customs fees (VAT, import, taxes) which may be imposed by your country.
• Returns/cancellations are not accepted if a package is refused.
• While we understand that customs fees aren't fun to pay, falsifying customs forms is illegal. Please do not ask us to adjust the marked price or mark as a gift.
• Customs Fee Calculator - for estimates of customs fees based on item price and country of destination