Please shop carefully as all sales are considered final. If you would like to see additional images of an item, EoW is happy to send more your way. Additional questions, fire away! We want to make sure you feel completely confident in your purchase from Eyes of Wise. We want you to love our pieces as much as we do!
EoW takes special care to select pieces of high quality, and work hard to include accurate details, measurements, and photos for each product. Vintage items have seen and lived past lives, possibly many! Therefore, slight wear and minor imperfections may be expected. Items needing special attention are restored, and any remaining flaws, if notable, are always described in the listing.
Returns are evaluated on a case-by-case basis. If you believe we have mistakenly misrepresented the item, please send Eyes of Wise a message (including your name, order number, a detailed description, and photos if applicable) within 48 hrs of delivery. We will get back to you as soon as possible!
If a return request has been approved, it must be shipped back to EoW within 5 days and you must provide us with a tracking number as soon as it ships. Once we receive and inspect your items, and deem they are in the same condition as they were sent to you, including EoW product tag attachment, your refund will be processed within 48 hours of inspection and you will be notified via e-mail.
Things happen! We understand that at Eyes of Wise. Cancellation requests may be sent through our contact form during the first 24 hrs after placing your order. Please include your name and order number for reference.
• Up to 24 hrs after purchase: Your order will be cancelled and you will be issued a refund minus a 20% restocking fee.
• After 24 hrs: Your order cannot be cancelled and is as good as shipped (if it hasn't been already!). Your order is now subject to the return policy.